Applies to
Systems where new projects cannot be
set up or files cannot be uploaded
Topic
Installation troubleshooting
Prerequisites
You must have fundamental knowledge in how
you set up and configure Windows 2000 or
2003 server for IIS aplications.
See also
None
Article
If you cannot upload files or create new
projects, the problem here is usually a
user right problem on the folder where
files are uploaded. All files uploaded to
the 3f Software Planner are placed in
individual folders found within the
"3fUploadDownload" folder located in
the main installation folder of the 3f
Software Planner.
Background
information:
For each client
and project, a new folder is created where all files uploaded in the
project are stored. The 3f Software Planner uses a special user account
when it uploads files or creates folders (which happens when a new project
is set up). Normally, the Internet Guest Account user is the one used
(IUSR_Name_of_your_server). The user rights for this user have become
corrupted or changed, hence, new folders cannot be created nor can files
be uploaded.
Resolution
Modify the security of the
"3fUploadDownload folder" folder found in
the 3f Software Planner 2006 installation
directory and grant the IUSR_Name_of_your_server "Modify" and
"Write" permission.
Keyword
project, create projects, create new
project, create new projects, setup
project, setup new project, setup new
projects, new project, upload files,
upload files, download files, download
files
